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Our expertise and insights on agency operations

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3 tips to avoid fire drills in a remote workplace Sep 26, 2022

Workflow management is the key to avoiding fire drills in the workplace. Managing client campaigns requires seamless integration of many moving parts, and if not managed properly, fire drills often arise.

These tips will help you manage your agency’s workflow like a pro, even when working...

Setting and maintaining expectations to keep clients happy (& retained for years!) Sep 19, 2022

Expectations not being met is the number one reason clients leave an agency. 

Learning how to properly set expectations with your clients will not only eliminate unwanted stress from your job, but will ensure that your clients remain happy and retained for years! 

For employees at every...

How to engage a remote agency team to keep motivation high Sep 12, 2022

Team morale is important not only because it contributes to the health, happiness and success of an organization, but is critical in making sure we meet our goals, and gives us indications into how well our agencies are operating. It’s especially important in PR & marketing agencies,...

How to manage your time as a PR professional when you have no time Sep 06, 2022

As a PR professional and agency leader, you certainly know what it feels like to not have enough time in a day. Our jobs are demanding and without a time-management game plan it can feel like you’re always trying to keep your head above water. Our time management matrix for PR professionals...